Frequently Asked Questions

  • What are your gate and office hours?

    Gates are open daily from 6:00 AM to 10:00 PM. Office visits are by appointment only, and you can rent online or by phone anytime.

  • What size storage unit do I need?

    Check out our Size Guide for a quick comparison, or call us at(816) 313-2005and we'll help you choose.

  • What types of storage do you offer?

    We offer drive-up storage units from 10x10 up to 20x60, enclosed RV and vehicle storage, and back-in and pull-thru parking for RVs, boats, trailers, and cars.

  • Do you have RV, car, or boat storage?

    Yes. We offer RV, car, and boat storage, plus a boat and RV wash rack and air and water service for RVs. Browse available sizes and rent online on our home page.

  • Do I need a reservation to rent a storage unit?

    No, but a reservation guarantees the exact space you need. If you see a deal on a certain space, reserve it right away to lock in that price. Otherwise, you can rent online or give us a call and we'll rent the unit over the phone whenever you're ready.

  • Do I need a lock?

    Yes. Bring your own lock on move-in day. We recommend a disc lock for maximum security.

  • How do I pay my bill?

    You can pay your bill online anytime.

  • What items am I not allowed to store?

    For everyone's safety, the following items are not allowed:


    • Combustible or flammable materials, such as fireworks, fuel tanks, fertilizer, and paint thinner
    • Firearms
    • Living animals or plants
    • Food of any kind, including canned, dry, perishable, and pet food
    • Illegal items, such as prohibited weapons, illicit drugs, drug paraphernalia, and stolen goods